| CHC52021 | Diploma of Community Services |
|---|---|
| Course Code | CHC52021 |
| Delivery Mode | N/A |
| Delivery Mode | Varied : Face to Face; Classroom; Computer generated supervised learning; Work Based |
| Location | Melbourne |
| Course Duration | Up to 24 months |
| Nominal Study Hours | 1200 hours |
| Work based Training | 120 PLUS hours |
| Qualification Level | Diploma |
| Cost | $14,000 tuition fee （These fees are subject to change without notice. Please contact ANIBT marketing staff for the latest fees.） |
| Nationally Recognised | Yes |
Course Overview
In today's fast-paced world, community, and family health face myriad challenges, potentially resulting in intricate issues if left unaddressed. You can actively support and champion family welfare, community health, and disability services.
ANIBT offers the CHC52021 Diploma of Community Services, which hones the essential skills necessary for the community services sector, preparing individuals to engage with complex social issues. This program serves as a gateway into the community/social services industry and is tailored for those passionate about promoting social justice and optimising human potential. Graduates of this diploma will adeptly connect individuals with services, employing a person-centered approach to effect positive change in people's lives including:
- Designing and executing community development and health promotion initiatives.
- Assessing and coordinating complex cases.
- Collaborating with diverse populations, including Aboriginal and Torres Strait Islanders.
- Communicating effectively and providing counseling through appropriate channels.
- Engaging with government structures and relevant organizations to facilitate community development.
- Understanding client development stages and tailoring services accordingly.
- Analyzing sociological factors influencing clients and delivering suitable services.
- Incorporating empirical evidence into professional practice.
- Recognizing and responding to crises and domestic violence.
Graduates of this program can seek employment opportunities in various fields, such as:
- disability services
- family and children services
- child protection
- youth work
- alcohol and other drugs
- community development
- mental health
- domestic violence support.
Occupational titles for graduates with this qualification may include:
- Community Services Case Manager
- Pastoral Care Counsellor
- Case Coordinator
- Family Services Coordinator
Course Details
Subjects
CHC52021 Diploma of Community Services – Case Management
Participants need to complete 16 units of competency consisting of:
- 8 Core Units
- 8 Elective Units
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
Timetabled contact hours for this qualification are 1200 hours
Core Units
| Unit Code | Unit Name |
|---|---|
| CHCCCS007 | Develop and implement service programs |
| CHCCOM003 | Develop workplace communication strategies |
| CHCDIV003 | Manage and promote diversity |
| CHCLEG003 | Manage legal and ethical compliance |
| CHCMGT005 | Facilitate workplace debriefing and support processes |
| CHCPRP003 | Reflect on and improve own professional practice |
| HLTWHS004 | Manage workplace health and safety |
Elective Units
| Unit Code | Unit Name |
|---|---|
| CHCCCS004 | Assess co-existing needs |
| CHCCSM004 | Coordinate complex case requirements |
| CHCCSM005 | Develop facilitate and review all aspects of case management |
| CHCCSM006 | Provide case management supervision |
| CHCCSM007 | Undertake case management in a child protection framework |
| BSBPMG511 | Manage project scope |
| BSBPMG512 | Manage project time |
| BSBPMG513 | Manage project quality |
ANIBT may change the elective units based on industry, student needs and trainer availability.
Core Units
This unit describes the skills and knowledge required to engage consumers, analyse service needs of particular groups and develop programs and services to meet those needs.
This unit applies to workers coordinating or managing teams and operations in varied service delivery contexts.
The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Elective Units
This unit describes the skills and knowledge required to assess the diverse and multi-faceted needs of people and determine both internal and external services required to meet those needs.
This unit applies in a range of community service contexts.
The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
ANIBT may change the elective units based on industry, student needs and trainer availability.
Assessment Methods
Students will be assessed through the following general methods of assessment that may apply to each unit. Each of the selected methods must be completed/deemed satisfactory, as each method is only a partial completion.
- Observation/Demonstration– students required to demonstrate tasks directly related to the training package requirements.
- Knowledge questions – a set of written tasks provided to the student required to be completed including question and answer.
- Role play
- Case studies – case study analysis and reports
- Assignments – written tasks provided to the student required to be completed.
- Portfolio, reports
Students may need to complete some self-paced learning and assessment activities outside class time. This will be different for each unit and will depend on a student’s level of skill and experience.
Entry Requirements
It is highly recommended that students are currently in a workplace or have access to a workplace for this course.
For the Graduate Certificate program ,it is expected that participants will have completed the Certificate IV in Career Development OR have completed relevant undergraduate study OR can demonstrate the equivalent of 5 years of work in career development.
Mandatory Requirements
Valid Working With Children Check (or be prepared to obtain this prior to placements)*
| English Language proficiency level | IELTS | PTE Academic | TOEFL iBT | Cambridge (CAE) |
| Vocational | 6.0 | 51.6 | 60 | 169 |
Domestic students who do not provide a satisfactory score from an English test will be interviewed to ascertain their language, literacy and numeracy (LLN) skills and must have to do an LLN test at ANIBT.
ANIBT also accepts completion of a recognised equivalent English preparation course from an accredited ELICOS provider. Admission may be approved if the language of instruction in the student’s country of birth was English or if English has been the language spoken in the student’s home.
All students must complete a Language, Literacy and Numeracy test at ANIBT as part of the enrolment process.
If necessary, the student will need to complete an English language course at ANIBT before being admitted to a vocational training Certificate or Diploma course.
Note: ANIBT may establish student's English language proficiency appropriateness' level if:
- The student has completed 1-year study which is taught in English
- The student has successfully completed ELICOS course and the level is equivalent to IELTS 6.0
- The student passes ANCE English assessment test, under supervision by ANIBT or ANIBT representative agents (does not apply to offshore direct-application).
Course Completion
Upon successful completion of this course, you will receive a nationally recognised qualification
CHC81315 Graduate Certificate in Career Development Practice issued by the Australian National Institute of Business and Technology Pty Ltd (ANIBT).
The Australian National Institute of Business and Technology Pty Ltd is a Registered Training Organisation (Provider number: 21368) registered with the Australian Skills Quality Authority (ASQA).
Course Availability
ANIBT’s blended delivery programs are coordinated by an accredited Career Development Practitioner and are delivered on a regular basis throughout the year. Learning and delivery modes include:
- Classroom-based face to face interactive introduction
- Guided research and application tasks that identify and incorporate best practice
- Computer Generated learning and support
- Simulation and supervised practice
- Optional classroom-based workshops
Please contact ANIBT to discuss your specific study and qualification requirements and how we can tailor a program to suit your specific requirements.
Future Pathways
After successful completion of your Graduate Certificate in Career Development Practice, you will have many other study options available to you. These may include entry into programs within Higher Education including Masters Programs.
Please see here for more information on available Pathways through the college.
Recognition of Prior Learning (RPL)
Students may be able to shorten the length of their chosen course by taking into account previous training, employment experience or other life skills that directly relate to the competencies the Unit of competency is assessing.
Please contact ANIBT directly on +61 3 9620 2922 to discuss your previous experiences and we will be able to guide you through the RPL process.
Credit Transfer (CT)
Students may be able to shorten the length of their chosen course by taking into account previous studies.
ANIBT recognises AQTF registered organisations for credit transfers.
Please contact ANIBT directly on +61 3 9620 2922 to discuss your previous experiences and we will be able to guide you through the RPL process.
Special Requirements
It is expected that all students will have access to their own personal computer and the internet. This is essential for regular research and also on-line based assessment work throughout the course.